2:30-3:30 pm: We’re From IS, We Can Help (with your Patient Flow Problem)
Lisa Romano, RN
Patient flow in the ED is dependent on the ability to efficiently transfer admitted patients to inpatient beds. Successful implementation of a hospital-wide bed-management communication system provides data for quality improvement in efficient assignment of beds for ED admitted patients.
3:30-4:30 pm: Sticky not GUI: Technology 101
Not sure what a thin client or thick client is? Did you think that a server is the waitress who brought your meal? Confused by the difference between a (GUI) Graphical User Interface and an Interface engine? Dr Conover will review some basic vocabulary and orientation to computer-speak so you will have a foundation as you attend the symposium and explore the exhibit hall.
4:30-5:30 pm: Soup to Nuts: Key Success Drivers for Successful EDIS Implementation
Catherine Glenz, RN, BSN
This session features the nuts and bolts of implementing an EDIS solution in your emergency department, providing information on how to prepare and process redesign. It also includes how to get your staff to buy into the concept of computerized charting.
5:30-6:30 pm: Break
6:30-7:30 pm: Leveraging Data for Success; Benchmarking Core Measures
Christopher DeFlitch, MD, FACEP, Richard MacKenzie, MD, FACEP, L. Albert Villarin, MD, FACEP
An information system is a powerful tool to leverage your data. This panel discussion will elucidate ways you can enhance your clinical practice and define what data sets are important in an EDIS. Also, how to obtain key aspects of the ED visit and use them to advance research, patient satisfaction and support the latest core measures.
7:30 – 8:30 pm: Features Focus: What Your EDIS Needs to Have
Catherine Glenz, RN, BSN and Al Vierling, RN
You are ready to buy, but the terms may be confusing. What does it all mean? How will implementing certain aspects affect your care? In this session, you will hear what features provide the most benefit for your department as well as new features that you may want to explore.
8:00-9:30 am: EDIS: Why You Need It & How to Succeed
Todd Taylor, MD, FACEP
Emergency Department Information Systems (EDIS) have been around for more than 20 years. However, only in the last few years have they begun to achieve critical mass and real usability. This presentation will review where EDIS has been, the current state-of-the-art, and what we have to look forward to in the near future. A detailed look at EDIS components and the selection process will be presented.
9:30-10:15 am: Success Stories- Triage and Process Change
Christopher DeFlitch, MD, FACEP, Richard MacKenzie, MD, FACEP, and L. Albert Villarin, MD, FACEP
Can your ED utilize current process redesign from successful institutions? Interact with three physicians from different institutions as they detail their success stories in this Q&A session.
10:15-10:30 am: Break
10:30-11:15 am: Test Driving: The Use of Model Cases for EDIS Evaluations
Todd Rothenhaus, MD, FACEP
This lecture aims to provide attendees with the tools required to thoroughly evaluate an EDIS and determine if particular functions and requirements will be suitable for their ED.
11:15 am – 12:00 pm: And the Winner is: Making the EDIS Final Choice
SPEAKER TBA. You’ve narrowed the field down to 6 possibilities. Now what? The speaker will present a tried and true process to narrow the field to the finalists and then the winner!
12:00-1:00 pm: Lunch
1:00-1:45 pm: Does One Size Fit All? The Debate about Enterprise vs. ED-specific System
Todd Rothenhaus, MD, FACEP
Tension exists between IS and ED leadership around “Enterprise-wide” vs. “Best of Breed” systems. Is this tension justified? Are best of breed systems really better? This presentation attempts to offer a balanced view of the decision to stick with an HIS vendor, or strike it out with a separate ED system purchase. Topics to be discussed include: EDIS functionality, costs, integration vs. interoperability, shared decision-making, and finally, some compromises and solutions that may satisfy both ED and IS.
1:45 – 2:30 pm: HIS vs. Mine: Negotiating an EDIS Adoption
Panel moderator Todd Rothenhaus, MD, FACEP
Does your CEO or CIO insist that you adopt the same information system that the hospital uses, despite your opinion that the HIS ED module is inadequate to meet your needs? Panelists will discuss ways to clarify the difference between the HIS and the niche system and provide you with possible ways to negotiate this mine field or ease your adoption of the hospital’s system.
2:30-7:00 pm: Exhibit Hall Open
4:30-6:00 pm: Welcome Reception in Exhibit Hall
8:00-9:30 am: Live Charting Demo
A scripted, live interaction with a “patient” will take place in the lecture hall in front of participating vendors, as they demonstrate their charting system in real time for attendees to view and compare.
9:30-9:45 am: Break
9:45-10:30 am: CPOE…Just Another Four Letter Word or Not?
Richard MacKenzie, MD, FACEP
What is the future promise of CPOE for emergency medicine? This talk will offer the pros/cons and some pitfalls of this often-maligned management tool.
10:30-11:15 am: Building Blocks: Designing Order Sets to Enhance Core Measures
Christopher DeFlitch, MD, FACEP
Emergency Department Clinical Provider Order Entry (CPOE) is impossible without order sets. Building and creating order sets correctly based upon processes of care can positively enhance the time to care, mitigating the inherent time it takes to enter orders electronically. Quality initiatives, core measures, national patient safety goals are frequently a challenge to address. The speaker will discuss methods of order set development and implementation to address quality and safety issues in emergency medicine.
11:15 am – 12:00 pm: Supersize Me: Several Perspectives on Order Set Building
Moderated by: Keith Conover, MD, FACEP
Hear several perspectives about Order Set Building: How do order sets relate to standing orders? How do they minimize error and drive compliance? How do you design them to improve usability?
12:00-12:15 pm: Contracts and ROI
Alan Vierling, RN
This lecture will give you the basics of an ROI process to cost justify your system. You will be guided through the key elements to make your system pay for itself. The contract elements will give you a head start on what to expect when it comes down to signing with a vendor. Avoid the pitfalls of a poor contract that can lead to disaster.
12:15-1:30 pm: EDIScontent
Alan Forstater, MD, FACEP NO Exhibitors
A case study of a site with an interface problem will be presented followed by an opportunity for audience Q&A about the challenges of purchasing and implementing an EDIS. This session often engenders lively discussion and poignant comments. No vendor representatives will be permitted to attend.
1:30- 6:30 pm: Lunch and Exhibits
Concurrent Sessions:
2:15-5:15 pm: Cashing in on your Investment: ROI for EDIS Workshop
(Additional Fee – Registration is limited)
Alan Vierling, RN
ROI will be the single most important question you get from the C-suite (CEO, COO, CFO). How do you intend to get your corporation’s money back out of this project? How will implementing this technology save money? Learn how to put on paper what you know to be true. Get the nuts and bolts of writing an ROI to give you the bottom line proof of your system’s financial value. Registrants should have received a pre-conference tool to help gather needed information.
2:15-3:45 pm: ED 101: the Unique ED Environment and IT Involvement in an EDIS Implementation
Catherine Glenz, RN, BSN and L. Albert Villarin, MD, FACEP
The emergency department is unique in its environment and patient care. What do you need to know and understand to support an EDIS implementation for a successful outcome? This session provides insight into the world of the emergency department. Also, the emergency department staff will be working with Information Technology staff and vendor(s). How can this relationship be cemented so that your implementation is a success? In this session you will discover the key elements to making that relationship a partnership.
3:45-4:30 pm: Nursing Documentation in the Paperless World
Catherine Glenz, RN, BSN
Nursing documentation in an emergency department is quite detailed, but how is it accomplished using computer charting in a busy environment? This session will provide direction for those new to computerization and key elements for accurate charting of your clinical encounters including policies for your department.
8:00-9:00 am: Features of the Future: Emerging Informatics Technologies
Michael Gillam, MD, FACEP
Discover how Google™ technology was used to improve a hospital electronic medical record (EMR) system; IMAX™ movie technology used for ED data visualization; and how facial images can be automatically captured from patients into EMRs to decrease medication errors. Learn how mobile medical robotic assistants might save you time; how ultra wide-band wireless technology can track patients to a one-foot area and improve workflow; how EMRs can be controlled with hand gestures alone for sterile environments, and more!
9:00-10:00 am: Anticipating Process Change after EDIS/ Putting Together an EDIS Team
Christopher DeFlitch, MD, FACEP and L. Albert Villarin, Jr., MD, FACEP
Deciding which EDIS system to choose is hard enough. Even harder is the having the right folks on the EDIS team. Team membership is the reason why some hospitals are so successful with some systems where others fail miserably with that same system. The speakers will discuss the attributes of successful EDIS team members, key ED processes to address during and after EDIS implementation and pitfalls of not matching processes of care with your EDIS
10:00 am- 1:00 pm: Exhibits and Lunch
1:00-3:00 pm: EDIS Live: An Interactive Forum
Keith Conover, MD, FACEP and Todd Taylor, MD, FACEP
Hear what industry experts are saying about EDIS and healthcare IT. In a lighthearted talk show format, your hosts, Keith Conover & Todd Taylor, will “grill” vendors, industry pundits, and users with provocative questions and challenge the status quo. Come prepared to ask your own questions.
3:00-3:45 pm: Make it or Break it: Getting Buy-in from Your Staff
Richard MacKenzie, MD, FACEP and Courtney Vose, RN, MSN CRNP, CEN
Leaders responsible for implementing an ED information system obviously must get the best system, at the best price, implemented in the best way. However, staff resistance can stall or prevent even the best IS installation. Change, even if good change is difficult for all human beings. This lecture will show the participants tried and true methods for getting staff buy-in (including physicians) and making the implementation successful.
4:30 pm: ACEP Informatics Section Meeting
8:00-9:00 am: Taking the Next Step
Courtney Vose, RN, MSN, CRNP, CEN and Rick Mackenzie, MD, FACEP
Now that you have learned the essentials of a successful purchase and implementation let’s put it all together into a project with specific tasks, plans for team participation and a timeline in this organized approach to plan the exploration and decision process.
9:00-10:00 am: Process Simulation for Improving Flow
Christopher J. DeFlitch, MD, FACEP
Every emergency department is crowded, many because of inpatients boarding in the ED beds, others because of staffing, and yet other because of no access to primary care. Which one are you? We all have demand on our systems, but do we have the capacity? We all have crowding issues, now lets address them...control what we can control. The speaker will review key actionable metric for throughput, discuss innovative process for patient throughput through demand-capacity matching, and introduce process simulation as a technology and technique to address capacity
10:00-11:00 am: To Be Announced
